Start your training application
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Sounds almost too good to be true, right? But it really is possible.
Through the SLIM program, training spots are available for people looking to develop skills for high-demand jobs. As part of this initiative, Winc Academy offers the IT Service Desk Specialist course.
If your application is approved, the training costs will be covered by the program. This means you don't have to pay for the training yourself.
There is a limited number of spots available for each round.
You really don't have to be a programmer to work in IT. As an IT Service Desk Employee, you help people with technical questions and problems. From problems with a laptop to issues with a network connection.
You don't need any prior technical knowledge. You start with the basics and build your knowledge step by step.
You will learn to work with tickets, incidents, ServiceNow, IT Service Management, and ITIL® 4, among other things.
In addition to technical knowledge, you will work on communication, customer-oriented service, and job application skills within the IT sector.
Perhaps you are currently working in a completely different sector. Maybe you have been looking for something new for a while. Or perhaps you find IT interesting, but you are not sure where to start.
Then this could be a great first step.
You may be eligible to participate if you:
✓ are 18 years or older
✓ have not yet reached retirement age
✓ live or work in the Netherlands
✓ are motivated to retrain for a career in IT
No IT experience? No problem. This training program is specifically designed for people at the start of their IT career.
Reserving a spot doesn't mean you're suddenly committed to a program tomorrow. First, we'll look together to see if everything is a good fit. Here is how it works:
1. Reserve your spot
Leave your details via the short form
2. Attend the group intake
We will explain how the program works and what we need from you.
3. Complete your application
Ready to move forward? Then we will finalize your official application and file.
4. Start your program
Once your file is approved, your enrollment is confirmed and you can get started.
With the ESF+ grant, the European Union is helping to make workers with an insecure work position and job seekers more digitally skilled in order to strengthen their employment position.
This budget is specifically aimed at the target group as mentioned above. To make use of the budget, you must fall into at least one of the groups.
Do you fall under the target group? Then request more information about this subsidy or contact us.
Don't wait any longer to strengthen your labor market position. The IT sector offers plenty of opportunities, even if you don't have a technical background yet. We believe that anyone can learn to program with the right guidance!
Take the first step towards your future in IT now:
✅ Take our IT career test
✅ Request more information about the ESF+ grant
✅ Schedule a free consultation
Hint: Get started with our free IT introductory course and find out if a career in technology is right for you!
The ESF+ National Training Grant is an initiative of the European Union within the ESF+ 2021-2027 programme. The aim is to promote digital skills and offer people with a vulnerable labour market position more opportunities for sustainable work.
As an IT Service Desk employee, you are often the first person someone calls when technology isn't working as it should.
You figure out what is going on, help users move forward, and learn to resolve issues calmly and clearly. During the training, you will practice with situations you will encounter at a service desk.
The training consists of 200 study hours, is entirely online, and is available in Dutch and English. Personal guidance is included. You will also receive the ITIL® 4 Foundation training, including an exam voucher.
View the full training →
The first start date is August 24th. After that, there will be multiple opportunities to join. Since available training spots are allocated per group, it's wise to express your interest early. This way, we can work together to find the start date that best fits your schedule and prevent you from having to wait unnecessarily for the next group.
The IT Service Desk Employee training program is classified at NLQF level 3. This level is comparable to MBO level 3 and indicates the knowledge and skill level you will develop during the program. The NLQF (Dutch Qualification Framework) makes training programs more comparable and provides employers with better insight into the achieved level.
Upon successful completion, you will receive a certificate from Winc Academy.
Additionally, you will prepare for the official ITIL® 4 Foundation exam. An exam voucher is included with this course.
Yes.
The program is entirely online and designed for flexibility. You study wherever and whenever it suits you.
This makes it easy to combine the program with work, family, or other commitments.
No.
This program is specifically designed for individuals looking to enter the IT field. Many participants start without a technical background.
You will learn step-by-step how IT support works and develop both technical and communication skills.
Yes. Thanks to the SLIM program, participants can attend the IT Service Desk Employee training without tuition fees.
During a no-obligation consultation, we explain how the program works and what next steps are required.
Great learning experience overall, mentors provided good feedback during my FSD course and I'm likely to take another additional course with Winc if needed in my future endeavors!
I finished my Front End Dev. course here with a lot of pleasure. The mentors are very helpfull and meeting students via the slack platform is very nice. I really learned a lot and I'm feeling secure that I can change my career into something new. I would highly recommend Winc to anyone who'd like to study Front End Development. Thank you Winc!
Great learning experience, very fun and interactive ways to learn new things. The information in the courses has been updated regularly. Whenever you have questions, they get answered super quickly and also problems are resolved very quickly. You can tell the courses have been designed by people who know a lot about offering a great online user experience.
The Back-end project completed successfully. Educational and information back-end training with exercises and final tests. Winch employees assisted us at all times via Slack. Thank you
Loved diving into the online marketing course at Winc Academy! It wasn't just about learning new skills (which it totally did!) , but also about pushing myself and proving that the whole “creatives can't be analytical” thing is a myth. Seriously, this course boosted my confidence and made me curious about what else I could learn. Feeling grateful for the whole experience — it was a real gift to myself! Plus, the Winc Academy team was awesome — super helpful and encouraging. Highly recommend this course to anyone looking to level up their skills and explore new possibilities!
Winc has been a fantastic learning platform for me. The courses are well-structured, and the instructors provide clear explanations, making complex topics more understandable. The interactive and hands-on approach, especially in the coding courses like BED JS, has been incredibly helpful in reinforcing my understanding.
A course structure. Clear explanation through videos and sufficient questions and assignments for the course. Definitely recommended for anyone who wants to take a higher step in the field of data analyst.
I followed the “UX Design with Figma” course at Winc Academy. It's a very well structured course, with lots of theoretical and practical knowledge, (with additional resources to dig deeper) that can be followed in your own pace, whenever you have time or feel like doing it. All Winc Academy students are connected via the community app where you can meet people following the same course, help each other, develop together. I am using Figma now on a daily basis, both for work and for my personal use. I can only recommend it!
Winc has a nice, well-organized portal. The curriculum is also clear, with example cases, which makes the theory a bit more light-hearted. The digital system works very well, so I didn't need contact with a “physical Winc employee”. Strangely enough, I do miss that a bit afterwards. Hence not 5 but 4 stars.
Good course material, plenty of live lessons, helpful teachers and fellow students. Slack is great for connecting with each other. Constructive criticism is always taken seriously. 1 point for improvement. The time indicated in which you can study is the same for a Newby in tech or a student who is already familiar with programming languages. Six months of Full Stack development for a Newby is too short. There may be a difference in that. This is especially important for students who follow the course through the UWV, because then time is also important.
Great to learn how to program at your own pace and from home. With lots of great teaching materials and assignments.
A great course, doing it in English, took some switching but certainly not too difficult.
I am satisfied with my Back-end training at Winc. Not only was it interesting and educational, but it also gave me the skills and confidence to pursue my professional goals. I would have no hesitation in recommending this course to anyone who is serious about a career in back-end development. Thanks, Winc, for this great experience!
Many parts have been covered through this course. Working with Python was challenging but the assignments were fast. Much of the logic of what Back-End does has certainly become clearer and even more fascinating.
Professional and clear course! Afterwards, you'll have a solid basis (and more than that!) to be able to build on in your future career.
For a Front End Developer, this course expands your JavaScript skills. You need understanding of coding before entering this course. When you are making the exercises it gives you power to learn more.
Very nice and interactive learning environment, where I learned a lot about UX design and the FIGMA tool.
For people who don't have time to take a lesson, this is ideal. All courses are in English, so basic English is a must. Unfortunately, it was not indicated anywhere when registering. But everything turns out to be its own! Mentors also always answer your questions. Good luck!
You can study quietly at your own pace online from home or elsewhere, no pressure from Winc. Great help from mentors and fellow students via Slack. + Great teaching material.
I recently studied Back-End Development at Winc and it was a challenging but fun experience. The exercises and assignments were creative and engaging and provided a great learning opportunity. The mentors were nice and helpful throughout the process. Would recommend it!
For me I learned a lot. There are things I didn't know about or didn't understand enough yet. Now I feel like a follow up course Ethical hacker is something that I wanne do or take more follow-up steps.
Very good guidance and fun exercises! There is a logical structure to the course!
Great course with good content, decorated in a good and motivating way. You can study when and where it suits you, in short; recommended!
This course was very helpful in exploring the basics of UX design. The materials were understandable and clear. Thank you, Winc Academy!
It was an educational and valuable course. Good examples and lots of explanations from the lecturer. Good teaching material and support was very good. I found it very pleasant. It was an eye opener when it came to the many options you have with Power BI. The fabric covers the entire load. From beginner to advanced Power BI user, this is a useful course.
Fun fun course about ChatGPT, including humor and great information.
I took the 'Data Analytics with Python' course and am really excited about it! Before I started, I already had programming experience, but I learned all this myself. Through this course, I learned how to apply the 'better' methods from experienced programmers. All in all, very happy with the course!
Very good and patient mentors who want to help you with everything. It is certainly not an easy course, but that is also the intention. And it's healthy to put the brain to work, so if you really choose a different direction in your career, don't sit still and sign up for a course at winc academy
This course is a very in-depth look into the working of cyber security. What a person can do to increase his/her/their online security. It will make you see where you need more action. Plus links to valuable sites. I enjoyed this course and have learned a lot.
It's never too late to learn something new! And Winc Academy is the place to start. I knew nothing about programming, but now I see that I learned a lot in a few months during the course. Thanks Winc Academy.
